Privacy Policy

Privacy Policy For surespare.com

Introduction

At surespare.com, your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring a secure shopping experience on our online e-commerce platform, which specializes in two-wheeler auto spare parts. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website. By using surespare.com, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

Non-Personal Information

We also collect non-personal information, such as your browsing behavior on our website, IP address, and device information. This data helps us improve the user experience and optimize our services.

Payment Information

When you place an order, we collect payment details, such as your credit card or bank account information, through our secure payment gateway. Your payment information is used solely for processing transactions.

Information from Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Cookies allow us to remember your preferences and provide a personalized experience.

How We Use the Collected Information

Order Processing

The primary use of your personal information is to process your orders and ensure that you receive your two-wheeler auto spare parts promptly and accurately.

Customer Support

We use your information to assist you with any issues or inquiries related to your orders, accounts, or general questions about our products.

Marketing Purpose

With your consent, we may send you promotional offers, discounts, and updates on new products. You can opt out of these communications at any time.

Website Improvement

By analyzing non-personal information, we continuously strive to improve our website’s functionality, speed, and overall user experience.

How We Protect Your Information

Security Measures

We implement a variety of security measures to maintain the safety of your personal data. This includes secure servers, firewalls, and other technologies to prevent unauthorized access.

Data Encryption

All sensitive information, such as payment details, is encrypted using SSL (Secure Socket Layer) technology to ensure secure transmission.

Third Party Security Practices

When we work with third-party service providers, we ensure they have strong data protection policies in place that align with our own standards.

Sharing Your Information

Third Party Service Providers

We may share your personal data with trusted third-party providers for essential services like payment processing, shipping, and analytics. These parties are obligated to keep your information confidential.

Legal Obligations

We may disclose your information if required to do so by law, such as in response to legal proceedings or government requests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device that help us remember your preferences and provide a more personalized experience.

Type of Cookies We Use

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until you delete them. These cookies enable functionalities like keeping items in your shopping cart and remembering your login details.

Managing Cookies Preferences

You have the option to disable cookies in your browser settings. However, doing so may affect the functionality of certain features on surespare.com.

Your Data Privacy Rights

Access to Your Data

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

If any of your information is inaccurate or outdated, you can request corrections at any time.

Right to Erasure

You can request that we delete your personal data, subject to legal or contractual retention obligations.

Data Portability

You have the right to request the transfer of your personal data to another service provider, where technically feasible.

How to Opt-Out of Marketing Communications

Unsubscribe Process

If you no longer wish to receive marketing emails, you can unsubscribe by clicking the “Unsubscribe” link in any of our emails or updating your account preferences.

Preferences Management

You can manage your communication preferences by logging into your account and selecting the types of updates you wish to receive.

Third-Party Links

External Websites

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their practices.

Responsibility for External Content

We are not liable for the content, accuracy, or privacy practices of any external sites that you visit via links on surespare.com

Children’s Privacy

COPPA Compliance

We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under the age of 13.

Age Restrictions

Our website is intended for use by individuals who are at least 18 years old. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately.

Data Retention Policies

Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting requirements.

Retention Periods for Different Data Types

Payment information is stored only for the duration of the transaction, while order history may be retained for customer service purposes.

International Data Transfers

Data Storage Locations

Your personal information may be stored and processed in data centers located outside your home country, subject to local laws.

Cross-Border Transfers

When transferring data across borders, we ensure that adequate protections are in place to safeguard your information.

Changes to This Privacy Policy

How We Will Notify You

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or a prominent notice on our website.

Effective Date of Changes

The updated Privacy Policy will take effect as of the date it is posted on surespare.com

Your Consent

Acceptance of Policy

By using our website, you consent to the terms of this Privacy Policy.

How to Withdraw Consent

You can withdraw your consent to our data practices at any time by contacting us or closing your account.

Contact Us

How to Reach Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:  

Email: support@surespare.com  

Phone: 8799660409  

Address: MeghMalhar Complex, 609-A , 6th Floor, Sector 11, Gandhinagar, Gujarat 382010

Response Time

We strive to respond to all inquiries within 48 hours.

Last Updated: December 2024